Contracted Insurance Companies
As a courtesy we file any contracted dental insurance claim so long as you provide us with the correct insurance information, along with an insurance card, the insured’s social security number, and a valid patient and/or responsible party picture ID. You will be required to pay for your visit in full at the time of service if you fail to provide these needed items.
Please remember that your dental insurance is a contract between you or your employer and the dental insurance company. The benefits you receive are based on the contract that was negotiated between you or your employer and the dental insurance company and NOT our office. The goal of most benefit plans is to provide basic care for specific dental services. No insurance company attempts to cover all dental costs. Some pay fixed allowances for certain procedures; others pay a percentage of the charges. Some services that you may need or want may not be covered by your dental benefit plan. Our goal is to help you achieve and maintain optimal dental care. We are happy to help you utilize your benefit plan to the best of our ability. In doing so, we will not compromise your care based on restraints placed by your insurance company.
You are responsible to pay any applicable deductibles and co-insurance portions at the time of service. You are also responsible for any other balance remaining on your account after 60 days. See financial policy for more details.
Since insurance contracts are always being added, if you do not see your insurance company listed, please check with your insurance company to see if our office is a participating provider.
The following are the insurance companies that we are
**Please note that as of January 1st, 2019, Blue Local has been discontinued by Blue Cross NC. We are no longer a participating provider under the Blue Local plan only, due to this change. We apologize for any inconvenience this may cause. Should you have any questions or concerns, please reach out to one of our locations or BCBS NC for support.
Non-Contracted Insurance Companies
Payment is due in full at the time of service for patients who have a non-contracted insurance policy. We do not file dental insurance claims with non-contracted dental insurance companies. We are happy to provide you with all the necessary claim forms and information to file your claim for reimbursement.
You must provide a copy of your Medicaid insurance card and a valid picture ID at your appointment. Patients 21 years of age and older must also bring their $3.00 Medicaid co-payment.
For patients with two dental insurance policies, we extend the same courtesy in filing all contracted dental insurance claims for primary and secondary policies. However, you are responsible for any balance remaining on your account after 60 days. See financial policy for more details.
Medicaid as Secondary Insurance
The non-Medicaid dental insurance plan is always considered primary for any persons with Medicaid and a traditional dental insurance policy. The primary traditional plan must pay out the maximum benefit during the benefit year prior to filing any claims with Medicaid.